Privacy Policy

1. Introduction

This Privacy Policy explains how Kee Metrics, operated by David Zimmermann ("we", "us", "our"), collects, uses, and protects your personal information when you use our Service.

2. Information We Collect

Account information: Name, email address, and password when you create an account.

Business data: Amazon SQP reports, advertising data, and other business metrics you upload to or connect with the Service.

Usage data: How you interact with the Service (pages visited, features used) to help us improve the product.

Payment information: Handled entirely by Paddle (our payment processor). We do not store credit card numbers or banking details.

3. How We Use Your Information

We use your information to: (a) provide and maintain the Service; (b) process transactions via Paddle; (c) communicate with you about your account or the Service; (d) improve and develop new features; (e) comply with legal obligations.

4. Data Sharing

We do not sell your personal information. We share data only with: (a) Paddle, for payment processing; (b) Supabase, our infrastructure provider for data storage; (c) law enforcement, if legally required.

5. Data Storage and Security

Your data is stored securely using Supabase (hosted on AWS). We use encryption in transit (TLS/SSL) and follow industry-standard security practices. However, no method of transmission or storage is 100% secure.

6. Your Rights

You have the right to: (a) access your personal data; (b) correct inaccurate data; (c) request deletion of your data; (d) export your data; (e) withdraw consent for optional data processing. Contact us to exercise any of these rights.

7. GDPR Compliance

For users in the European Economic Area: we process data based on contractual necessity (providing the Service) and legitimate interest (improving the Service). You may lodge a complaint with your local data protection authority.

8. Cookies

We use essential cookies for authentication and session management. We do not use third-party tracking cookies or advertising cookies.

9. Data Retention

We retain your data for as long as your account is active. After account deletion, we remove your personal data within 30 days, except where retention is required by law.

10. Contact

For privacy-related inquiries, contact us at contact@kee-metrics.com.